Privacy policy

This policy explains what personal information Pokebako collects when you use this website, and how we use it.

What we collect

When you place an order we collect your name, email address, phone number, delivery address, the items you order and your payment method. If you apply for a wholesale account we also collect your business name, country, tax or registration number, website and what you tell us about your business. If you contact us we keep your message.

How we use it

We use this information to process and ship orders, confirm payments, send order emails, review wholesale applications, answer questions, prevent fraud and abuse, and meet legal obligations.

Who we share it with

We share delivery details with the carriers that deliver your order. If you pay with cryptocurrency, payment details are handled by our payment server. We do not sell your personal information.

Cookies

The site uses cookies that keep your cart, remember your chosen currency, and keep you logged in. These are needed for the shop to work.

How long we keep it

We keep order records for as long as needed for accounting, customs and legal reasons, and other information for as long as it is useful for the purposes above.

Your choices

You can ask to see, correct or delete your personal information, subject to records we must keep by law. Contact us from the contact page.

Changes

We may update this policy and will post the new version on this page.